Crawford

VP, Compliance – Disability and Leave Operations

Crawford United States Full-time 1 day ago
Description

Vice President, Compliance – Disability & Leave Operations 🚨📍 Remote – Anywhere in the U.S. 🇺🇸

Are you a compliance and legal leader with expertise in FMLA, ADA, Disability, Leave Management, and Accommodation Programs? We're seeking a strategic executive to lead compliance governance, regulatory oversight, and enterprise-wide disability and leave operations.

✨ Key Responsibilities: 

✅ Lead compliance programs for FMLA, ADA, STD, LTD, Paid Parental Leave, and State Leave Programs
✅ Translate complex regulations into scalable operational practices
✅ Provide executive guidance on regulatory risk, litigation exposure, and compliance strategy
✅ Partner with Operations, Legal, HR, Product, Quality, and Executive Leadership
✅ Drive compliant, consistent, and high-quality service delivery

🎯 Ideal Background: 

✔ Extensive disability and leave compliance expertise
✔ Strong regulatory and legal interpretation skills
✔ Executive leadership experience in compliance, leave administration, or employee benefits
✔ JD preferred

📩 Apply today or message me to learn more!



Responsibilities

Strategic Regulatory Leadership & Governance 

  • Serve as the executive legal authority for disability, leave, and accommodation compliance, providing legal interpretation and strategic counsel to executive leadership regarding federal, state, and local employment laws.
  • Direct enterprise legal compliance strategy related to disability and leave operations, ensuring alignment with evolving legislation, regulatory guidance, judicial decisions, and client contractual obligations.
  • Lead the organization's legal response to regulatory inquiries, agency investigations, subpoenas, audits, and significant compliance matters involving leave and accommodation programs.
  • Advise executive leadership regarding legal risk exposure and recommend enterprise mitigation strategies.
  • Lead the strategic interpretation, governance, and operationalization of laws and programs including FMLA, ADAAA, state PFML programs, workers’ compensation intersections, ERISA, and employer-specific leave plans. 
  • Serve as the senior compliance advisor to operational and executive leaders on regulatory developments and their impact on policy, process, systems, client commitments, and business strategy. 
  • Establish and continuously enhance the compliance governance framework for disability and leave operations, including program standards, decision controls, escalation pathways, and enterprise risk monitoring. 
     

Program Implementation, Policy & Process Management 

  • Direct the legal review, approval, implementation, and governance of compliance programs, policies, and SOPs related to leave, accommodations, return-to-work, and disability benefit administration. 
  • Lead cross-functional execution of regulatory and client-driven changes, ensuring documentation, workflows, controls, and operational playbooks are effectively implemented and sustained. 
  • Partner with Learning & Development and operational leaders to embed policy changes into training, job aids, readiness plans, and performance expectations for front-line teams and leaders. 
  • Provide legal oversight for enterprise policy development and ensure operational practices remain legally defensible and aligned with regulatory requirements.

    Risk Management & Quality Assurance 
     

  • Lead enterprise compliance risk assessments across the disability and leave ecosystem, identifying control gaps, emerging risks, and opportunities to strengthen operational integrity. 
  • Oversee compliance audits, quality reviews, and monitoring programs, including FMLA timeliness, ADA interactive process adherence, documentation standards, and claim decision accuracy. 
  • Direct investigation and resolution of escalations, audit findings, complaints, and potential violations; assign accountability and drive corrective and preventive actions to closure.
  • Provide executive oversight for enterprise legal risk assessments, identifying emerging regulatory exposure and recommending mitigation strategies to executive leadership.
  • Lead legal review of high-risk claims, precedent-setting decisions, regulatory complaints, class action risks, and complex accommodation matters.
  • Partner with Corporate Legal regarding litigation strategy, discovery support, expert testimony preparation, and regulatory defense activities.

     

Leadership & Team Development 
 

  • Provide executive leadership, strategic direction, and organizational oversight for compliance professionals and/or cross-functional teams responsible for program delivery, monitoring, and implementation. 
  • Set priorities, establish performance expectations, and build team capability to support a high-performing, consultative compliance function. 
  • Foster a culture of accountability, continuous improvement, and operational excellence across compliance programs and partnerships. 
  • Build organizational legal compliance capabilities through executive coaching, succession planning, and enterprise talent development.

     

Training & Education 
 

  • Sponsor enterprise legal compliance education regarding FMLA, ADA, PWFA, Pregnant Workers Fairness Act, state leave regulations, ERISA, HIPAA, and evolving employment law requirements.
  • Provide strategic guidance to leaders on emerging regulatory trends, implementation priorities, and operational impacts to ensure readiness and consistent execution. 
  • Act as the senior subject matter expert for complex, high-risk, or ambiguous cases requiring advanced regulatory interpretation and executive visibility

     

Monitoring, Reporting & Documentation 
 

  • Oversee compliance dashboards, regulatory trackers, audit results, and program performance reporting for internal and external stakeholders. 
  • Prepare and present executive-level reporting on trends, root causes, risk exposure, audit outcomes, and strategic recommendations.
  • Monitor adherence to service-level expectations, regulatory timeframes, and program outcomes, and drive action plans to improve compliance and operational performance. 
  • Present enterprise compliance risk, legal exposure, litigation trends, regulatory developments, and strategic recommendations to executive leadership and governance committees.
     

Cross-Functional Collaboration
 

  • Lead strategic collaboration with Legal, HR, Executive Leadership, Compliance, Operations, Quality, Product, and Client Services regarding enterprise leave and disability compliance. 
  • Lead or sponsor cross-functional initiatives with IT and product teams to implement compliant workflows, strengthen controls, and improve data integrity and user experience. 
  • Represent the organization in client meetings, regulatory examinations, legal proceedings, audits, governmental investigations, and strategic negotiations related to disability and leave compliance.
     


Qualifications
  • Juris Doctor (JD) from an ABA-accredited law school required
  • Active license to practice law in at least one U.S. jurisdiction preferred.
  • 12+ years of progressive responsible legal and regulatory compliance experience supporting disability, leave, accommodations, employment law, or labor law, including at least 5 years in executive leadership roles.
  • Expert knowledge of FMLA, ADA/ADAAA, PWFA, Title VII, ERISA, HIPAA, state leave laws, workers' compensation intersections, disability benefits, and employment law.
  • Experience providing legal counsel to executive leadership regarding regulatory compliance and operational risk.
  • Experience leading responses to government investigations, litigation support, regulatory audits, and complex employment law matters.
  • Experience working within corporate legal departments, law firms, insurance carriers, or third-party administrators supporting disability and leave programs.
  • Proven experience leading audits, process reviews, regulatory risk assessments, and cross-functional implementation of compliance or operational change initiatives. 
  • Strong leadership, executive communication, analytical, and decision-making skills, with the ability to influence across functions and drive results through others.
  • Background in large-scale leave operations, insurance, or third-party administration, with responsibility for leading teams or enterprise programs. 
  • Experience supporting technology-enabled leave or disability products and leading implementation efforts that improve compliance, efficiency, and scalability.
  • Professional certifications such as CEBS, CPDM, FMLA/ADA certification, CRCM, or CCEP are preferred.

    #LI-DV1



Crawford

Crawford

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United States
Full-time
1 day ago

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